Posted on October 5, 2024

In a world where emergencies can strike unexpectedly, being prepared and knowledgeable about when to call 911 is crucial. Andrea Steward, a 30-year veteran of the Los Angeles Police Department (PSR) and a retired military reserve veteran, is spearheading a new venture to educate and train schools, churches, and corporations on the importance of 911 awareness. With her extensive experience as a 911 operator and a passion for public safety, Steward is launching a consulting agency that aims to empower individuals and organizations to respond effectively in emergency situations.

The Need for 911 Education

Many people are unsure about what constitutes a true emergency and when it is appropriate to call 911. This lack of awareness often leads to unnecessary calls to emergency services, potentially diverting resources away from genuine emergencies. Understanding the difference between emergency and non-emergency situations can save valuable time and resources, allowing emergency services to focus on the cases that require immediate attention. Steward's agency, Be 911 Aware, aims to bridge this knowledge gap by providing comprehensive training and educational programs.

The Role of Non-Emergency Numbers and 988

One of the key aspects of Be 911 Aware's training programs is to inform the public about non-emergency numbers and the new 988 mental health crisis line. While 911 should be reserved for life-threatening situations, non-emergency numbers and 988 exist for less urgent matters. These alternative lines are designed to handle situations that do not require an immediate response from emergency personnel. By familiarizing individuals with these resources, the agency aims to reduce unnecessary calls to 911 and promote a more efficient use of emergency services.

Understanding the 911 Dispatch Process

Be 911 Aware's consulting agency also aims to shed light on the 911 dispatch process. Many people wonder why dispatchers ask numerous questions during an emergency call. The truth is that dispatchers follow specific guidelines to determine the severity and nature of the situation, allowing them to provide appropriate assistance. By explaining this process, Steward's agency seeks to alleviate any misconceptions and help individuals understand the importance of providing accurate and detailed information to dispatchers.

Preparing for Emergencies in Schools, Churches, and Corporations

In addition to corporate and church training, Be 911 Aware will focus on educating schools about emergency preparedness. With the rising concerns over mass shootings and natural disasters, it is crucial for administrators, teachers, students, and staff to be equipped with the knowledge and skills needed to respond effectively. Steward's agency will offer tips, insights, and practical advice on how to handle emergency situations, empowering educational and religious institutions, as well as corporations, to create safer environments for their communities.

Conclusion

By launching Be 911 Aware, Andrea Steward is dedicated to empowering schools, churches, and corporations with the knowledge and skills to navigate emergencies with confidence. Through comprehensive training programs and educational initiatives, the agency aims to bridge the gap in 911 awareness, promote the efficient use of emergency services, and ultimately contribute to a safer society.